Base Station v3.0 Troubleshooting

If your robot cannot connect to the Base Station or is not receiving an RTK signal, follow the steps below to identify and resolve the issue.

Before You Start

The robot will not receive an RTK signal ("No connection to Base Station" error) in the following situations:

• The Base Station has been moved from its original surveyed position. If the Base Station is relocated, a new position survey must be completed before RTK corrections can be provided.
• The robot is operating more than 10 km (6.2 miles) from the Base Station. The RTK correction signal is only guaranteed within the Base Station's accuracy radius.

If either of these conditions applies, resolve them before continuing with the troubleshooting steps below.

Step 1: Check the Robot's Position

Move the robot to an open area with a clear view of the sky.

Then restart the robot:

1. Turn the robot off.
2. Wait 10 seconds.
3. Turn it back on.

Allow up to 5 minutes for the connection to recover.

If the robot still cannot connect, continue to the next step.

Step 2: Verify Power to the Base Station

Make sure the Base Station power cable is securely connected and that power is available from the outlet.

Next, check the power indicator on the underside of the Base Station:

• Power indicator ON: The Base Station is receiving power.
• Power indicator OFF: The power supply may be disconnected, there may be no power from the outlet, or the internal fuse may have blown.

Correct any power issues before continuing.

Step 3: Restart the Base Station

If the connection issue remains:

1. Unplug the Base Station power supply.
2. Wait 10 seconds.
3. Plug the power supply back in.

Allow up to 15 minutes for the Base Station and robot to reconnect.

If the robot still does not receive an RTK signal, contact your distributor or FarmDroid Care and ask them to verify whether the Base Station is online.

Step 4: Check the SIM Card

If the Base Station is reported as offline:

Safety Notice

Before opening the Base Station cabinet, make sure the area is clear and maintain at least 0.5 m (1.6 ft) distance from the Base Station. If local regulations require a greater safety distance when working near energized equipment, always follow those requirements.

1. Carefully open the Base Station cabinet.
2. Remove the SIM card.
3. Clean the SIM card contacts if necessary.
4. Reinsert the SIM card securely.

Step 5: Restart the Base Station Again

After reinserting the SIM card:

1. Disconnect the power supply.
2. Wait 10 seconds.
3. Reconnect the power supply.

Allow up to 15 minutes for the connection to be re-established.

Still Not Connected?

If the problem persists after completing the steps above, or if you are unsure about any part of the procedure, please contact your distributor for further assistance.

Base Station Status LED Guide

The Status LED helps you identify the operating state of the Base Station.